Hyatt Grand Central New York in New York - hotel | Mubboo5 photos

Hyatt Grand Central New York

★★★★4.0/5 — Very good(8,579 reviews)

$328 /night

Available on Booking.com, Expedia, Agoda + 1 more

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Mubboo Verdict

A convenient but dated hotel for travelers prioritizing Grand Central access over service and comfort.

Insider tip: Reviews reveal that the hotel's main asset—its location above Grand Central—is also its biggest liability: guests feel the staff knows they don't need to try because of the prime spot.

★ TravelFit — Who this hotel suits

Tap a traveler type to see how well it fits.

Couples

84/100

Location is top-rated, but small outdated rooms and poor service may disappoint couples seeking romance.

  • trip_types: Couples 25.2%
  • amenities: spa, lounge
  • subratings: Location 4.6

Guest Rating

4.0 out of 5 — Very good · 8,579 reviews

546%3,955
428%2,369
311%968
26%483
19%793

Ratings

4.0/5Very good· 8,579 reviews
Room
3.6
Sleep
3.9
Value
3.4
Service
3.7
Location
4.6
Cleanliness
3.8

★ What reviewers say

Guests love

  • Direct location above Grand Central Station
  • Spacious rooms (except bathrooms)
  • Convenient access to trains, buses, and walking destinations

⚠ Watch out for

  • Staff attitude described as complacent and uncaring by multiple reviewers
  • Rooms described as small and outdated
  • Slow response to basic requests (e.g., waiting 30 minutes for shower caps)

★ Real traveler reviews

Verbatim excerpts from TripAdvisor reviews.

Business
Worst experience ever! From the front desk and bellman to the housekeeping staff, the attitude of complacency and lack of care for the guest experience was downright appalling. ​The rooms are small and outdated. There is nothing appealing about this property, other than its direct location above Grand Central Station. THAT's IT!
michaellJ4948ZT · 2026-06-09T17:20:30Z — via TripAdvisor
★★★★NONE
The best thing about the Hyatt Grand Central was the location. Being located on 42nd St. it was only a few steps away from the Grand Central Terminal MTA. You can easily catch the train, bus or just walk to anywhere you wanted to go. The room was spacious, except for maybe the bathroom.
angelahH6336VU · 2026-06-09T15:44:40Z — via TripAdvisor
★★NONE
We upgraded to a suite to get an early checkin. I was completely underwhelmed but the hotel staff, no one seemed to want to be there. The hotel is older so suite was nothing special, not a problem. The room had no shower caps, so called down and waited 30 min. so I could shower.
barbarabV1381LT · 2026-06-08T07:01:39Z — via TripAdvisor

Compare hotel prices

Hyatt Grand Central New York across major booking sites

Agoda

$328 /night

Check price on Agoda
Booking.com

$328 /night

Check price on Booking.com
Expedia

$328 /night

Check price on Expedia
Hotels.com

$328 /night

Check price on Hotels.com

Prices last checked from each provider · we may earn a commission on partner links.

Price Trend (last 30 days)

Current: $32830-day avg: $289Low: $148

Prices are 13% above average right now.

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Frequently asked questions

How much does Hyatt Grand Central New York cost per night?

Rates start at $328/night on Booking.com, with the same rate available across 4 major booking sites. Prices vary by date and demand.

What do guests say about Hyatt Grand Central New York?

It's rated 4.0/5 — very good — from 8,579 reviews.

Ready to book Hyatt Grand Central New York?

From $328/night across major booking sites.

Book on Trip.com