5 photosHyatt Place New York / Chelsea
$259 /night
Available on Booking.com, Expedia, Priceline + 2 more
Mubboo Verdict
A clean, well-located Chelsea hotel with great staff, but elevator waits and noise can frustrate.
Insider tip: Reviews reveal that the hotel's elevator capacity is severely inadequate for its size, causing 20-minute waits that even made one guest late for work — a rare operational flaw for a Hyatt.
★ TravelFit — Who this hotel suits
Tap a traveler type to see how well it fits.
Couples
81/100Couples rate it 81 — location scores 4.5, and amenities like lounge and spa suit a quiet stay, though the lively bar area may not suit all.
- trip_types: Couples 23.7%
- amenities: spa, lounge
- subratings: Location 4.5
Guest Rating
3.8 out of 5 — Good · 2,183 reviews
Ratings
- Room
- 3.8
- Sleep
- 4.1
- Value
- 3.7
- Service
- 3.9
- Location
- 4.5
- Cleanliness
- 4.3
★ What reviewers say
✅ Guests love
- Friendly and professional staff across all shifts
- Clean rooms and hotel
- Convenient location near subway stops and restaurants
⚠ Watch out for
- Elevator wait times can exceed 20 minutes during morning rush (8-9 AM), causing delays
- Some rooms have loud AC noise and non-working phones
- Manager can be unresponsive to issues; maintenance entered room without permission
★ Real traveler reviews
Verbatim excerpts from TripAdvisor reviews.
“The front desk service was fantastic across all shifts. I was treated very well no matter what time I left or arrived. This is a convenient location (close to subway stops and good bodegas plus a few great restaurants) and was a reasonable rate mid-week — I was attending a conference at the Javits Center.”
“Small room with a loud AC noise. Phone not working. Obnoxious manager who did not want to hear or see the issues I was facing in room. Sent a maintenance man after much follow-up who can’t speak English and entered the room without my permission.”
“The views were amazing however the service needed improvement. One or two issues may come up but multiple issues with no resolutions and no offer of comps necessitated manager intervention. 1. Need more elevators 2. Check in process should be welcoming (stating you can’t have breakfast when it’s complimentary is discriminatory) 3.”
“The Hyatt Chelsea is the perfect location for visits Tommye family who live in New York City. The hotel is always clean, the team members are friendlyand helpful and I never have any problems while staying at the Hyatt Chelsea..”
★ Compare hotel prices
Hyatt Place New York / Chelsea across major booking sites
$259 /night
$259 /night
$259 /night
$259 /night
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Price Trend (last 30 days)
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Frequently asked questions
How much does Hyatt Place New York / Chelsea cost per night?▾
Rates start at $259/night on Booking.com, with the same rate available across 5 major booking sites. Prices vary by date and demand.
What do guests say about Hyatt Place New York / Chelsea?▾
It's rated 3.8/5 — good — from 2,183 reviews.
Ready to book Hyatt Place New York / Chelsea?
From $259/night across major booking sites.