Hotel Krystal Cancún

Name: Hotel Krystal Cancún
Address: Blvd. Kukulcan Km 8.5-Km. 9 Lotes 9 y 9A, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico, Cancun, MX
Price range: $130 - $130
Rating: 4.2

★★★★4.2/5 — Very good(11,311 reviews)

$130 /night

Available on Expedia, Hotels.com

Book on Trip.com

Mubboo Verdict

This hotel suits couples and families seeking a beachfront stay with attentive service, a mix of relaxation and light entertainment, and a prime Cancún location.

Insider tip: Despite its lively club/bar, the resort is popular with families—over a third of reviews mention children, and the beach sees many local families. Staff like Elizabeth and Aron are frequently praised by name, suggesting a personalized touch that transforms a standard all-inclusive stay into something memorable.

★ TravelFit — Who this hotel suits

Tap a traveler type to see how well it fits.

Couples

99/100

Couples thrive here with a spa, lounge, and romantic beachfront setting. The calm waters and beautiful main building create an intimate vibe, while the lively club/bar offers evening fun. Staff like Elizabeth and Aron deliver personalized, attentive service.

trip_types: Couples 39.1%
amenities: spa, lounge
subratings: Location 4.7

Guest Rating

4.2 out of 5 — Very good · 11,311 reviews

5★60%12,970

4★20%4,295

3★8%1,806

2★4%821

1★8%1,723

Ratings

4.2/5Very good· 11,311 reviews

Room
Sleep
Value
Service
Location
Cleanliness

★ What reviewers say

✅ Guests love

Exceptional service from staff like Aron and Elizabeth at The Grill
Picturesque beachfront location with calm, swimmable waters
Striking main building interior and lively yet relaxed atmosphere

★ Real traveler reviews

Verbatim excerpts from TripAdvisor reviews.

★★★★★Couples

“All good, in special Aron from grill restaurant”

jes_santoniop2026 · 2026-07-30T00:01:25Z — via TripAdvisor

★★★★Family

“We had Elizabeth as our server in The Grill and she was amazing —very attentive, sweet and made sure everything was good with our food. We loved her!”

Cthompson1234 · 2026-07-20T20:44:16Z — via TripAdvisor

★★★★Couples

“Location: beautiful stretch of white Sandy beach at the tip of the Punta Cancun- Playa Gaviotia Azul. Water is calm and can see some fish with or without snorkelling. Atmosphere: The main building is beautiful from inside. bBeach with a lots of friendly locals. Many families with children in the resort.”

CarolynCX · 2026-07-27T21:35:54Z — via TripAdvisor